How do I make a return?Updated a year ago
Returns must be initiated within 14 days of receiving your order. Items must be unused and in the original packaging.
Return by mail
Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about the item you wish to return.
Note: There is a $10 shipping charge per order.
Refund process
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.
Non-Returnable items
Certain items may not be eligible for return due to hygiene, final sale, or other reasons.